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Help centre

Billing cycles, invoices and renewals

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Every server has one fixed monthly price. Pay monthly, every 6 months or yearly; longer terms cost less per month.

  • The renewal invoice is created before the due date and emailed to you.
  • Wallet credit is used first, then the payment method on the invoice.
  • A server is suspended when an invoice is 3 days overdue and removed after 7 days, so please pay on time or contact us if you need more time.

All invoices are under Billing & invoices, where you can pay, print or download them.

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