Change your Administrator or root password
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Windows: sign in, press Ctrl + Alt + End inside the Remote Desktop window and choose Change a password. Or open PowerShell as Administrator and run net user Administrator NEW-PASSWORD.
Linux: sign in over SSH and run passwd.
Use at least 12 characters with upper and lower case letters, a number and a symbol, and store it in a password manager. Lost the password? Open a ticket and we reset it for you.