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Guides for ordering, connecting, billing and fixing common problems. Can't find it? A real engineer is one ticket away.
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Billing and account
Wallet credit, invoices, renewals and refunds. 3 articles
Connecting to your server
Sign in from Windows, Mac, phones and over SSH. 4 articles
Getting started
Order your first server, pick a size and choose between Windows and Linux. 3 articles
Troubleshooting
Fix the most common problems in a few minutes. 2 articles
Popular articles
How to order your first serverOrdering takes about two minutes and your login arrives by email once the payment confirms.
Open Deploy server in...
Connect to your Windows RDP from a Windows PC
Open My servers and click Manage on your server.
Click Download .rdp file and open the file. Remote Desktop starts...
How the wallet worksThe wallet is credit on your account. Top it up once and renewals, upgrades and new servers are paid from it first....
I cannot connect over Remote DesktopWork through this list; most problems are solved by one of these.
Check the server shows Active under My servers. A...
Which plan size do I need?Size the server for what you will keep open at the same time.
1 vCPU, 2 GB RAM: a clean Windows desktop, browsing,...
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